I recently came across a report highlighting a trend where cybercriminals were more frequently targeting individuals in senior roles with phishing emails. While this may seem surprising initially, it's understandable given that time pressures and extensive responsibilities often come with leadership positions. In my experience, I've observed that many directors and members of higher management find it challenging to prioritise cybersecurity training due to their busy schedules.
On occasion, I’ve heard the sentiment expressed that such training might not be necessary, as they feel confident in their ability to avoid scams. However, as we know, even the most diligent professionals can sometimes fall victim to increasingly sophisticated attacks.
This is not a matter of lack of ability but rather a reflection of how difficult it can be to imagine falling for a scam, especially given their confidence in handling other complex challenges. However, as cybercriminals evolve tactics, even the most experienced professionals can benefit from regular updates on emerging threats. Once easily identifiable, phishing techniques have become far more advanced, mimicking legitimate communications to a level that can deceive even seasoned experts.
Senior executives are often prime targets for phishing attacks due to their access to sensitive information and control over key transactions. A successful phishing attempt at this level can result in significant consequences, from data breaches to financial losses and potential reputational damage. Despite these risks, it’s easy to understand why cybersecurity training might be seen as less important when balancing many other important tasks.
However, it's important to remember that phishing emails are designed to exploit human behaviour. They often create a sense of urgency or appeal to authority, leading even the most careful individual to respond without realising the potential threat. For example, an email that appears to be from a trusted colleague or partner requesting urgent action can bypass a person’s usual caution if they haven’t been exposed to the latest tactics.
To mitigate these risks, organisations can take a more tailored approach to cybersecurity training, particularly for those in leadership positions. Instead of assuming senior staff already have a foundational understanding of cyber threats, training should address their unique challenges and risks. Scenario-based training can be particularly effective, placing them in realistic situations where they learn to identify and respond to potential threats. It reinforces that cybersecurity is relevant to everyone, regardless of experience or position.
A culture of shared responsibility for cybersecurity is essential. Senior personnel, in particular, play a crucial role in setting the tone. By engaging in continuous learning and demonstrating a commitment to cybersecurity, they can foster a company-wide understanding that this is an ongoing priority for all staff members.
The belief that "it won't happen to me" is a natural sentiment, especially for those with considerable experience. However, with cyber threats evolving rapidly, even the most experienced professionals must remain vigilant. Regular, tailored training helps ensure senior executives and staff remain informed of the latest threats, equipping them with the tools to protect themselves and the organisation.
If you want to learn more about cybersecurity training, contact our team about KnowBe4.