Managed Service Providers (MSPs) relying on Citrix for delivering managed VDI services have faced mounting frustrations stemming from complex licensing structures, shifts in partner programs, and the complexity surrounding Citrix software.
The escalating costs and complexity associated with Citrix licensing significantly impacts MSPs, affecting both their operational expenses and profit margins, potentially hindering their ability to competitively compete in the MSP marketplace.
The complexity of the Citrix solution demands additional time and resources for deployment, management, and maintenance, further straining MSPs' operational efficiency.